Philadelphia Streets Department

Street lights are repaired by a City contractor. Please contact the contractor directly to report the problem at 215-686-5610. Calls are taken 24 hours a day, 7 days a week.

Trash & Recycling Schedule

To find your collection schedules, please use our Citymaps application. Enter your address, click FIND and then check all of the appropriate boxes under City Services.

Sewer Inlets

Please contact the Water Department at 215-685-6300 for sewer inlet cleaning and flooding problems.

Lot Cleanup

The Streets Department does not clean lots. To request a lot cleanup, contact the Managing Director's Vacant Lot Program at 215-686-0000. To report the owner of a neglected property, contact Licenses & Inspections at 215-686-2463.

Customer Hotline

Our Customer Service Agents are available 8am to 5pm, Monday through Friday at 215-686-5560 or *FIX on your cell phone.

Trees

If you have a problem with a tree near the street, contact the Fairmount Park Commission at 215-683-0200. Other trees are the responsibility of the property owner. Please contact Licenses & Inspections at 215-686-2463 for more information on the property owner's responsibilities.

Alleyways

Alleyways and common driveways are considered private property and all repairs are the responsibility of the adjacent property owners. The Department's Street Lighting Division does, for safety reasons, replace light bulbs in alleyway fixtures (request an alley light bulb replacement).

Recycling Bins

Individuals may pickup a recycling bin at any Sanitation Convenience Center between the hours of 8am - 6pm, Monday through Saturday or at their local recreation center. Only one container per person. Please call first for availability. Residents may also use any sturdy container 20 gallons or less marked with the word "RECYCLING". Community Groups and Block Captains may contact us at 215-686-5595 to request additional buckets.

Appliance/Bulk Pickup

Effective January 1, 2009, the Streets Department no longer accept white metal bulk items or tires as part of curbside collection. Automotive tires and appliances, such as stoves, refrigerators, washing machines, hot water heaters, etc. will have to be disposed of through a private hauler. Residents may continue to set out compactable furniture, such as sofas, mattresses, box springs, etc., for collection at curbside,up to two items per week.